Your cinema service platform

Lights. Camera. Action! Make cutting-edge cinema technology part of your DNA with myCinema, our interactive service platform. myCinema replaces the ‘my service portal access’ on myBarco. It provides you with the same functionalities – and more.

The advantages of using myCinema

manage services

Manage service items

Follow up on the status of service tickets, service orders, return of materials or create new ones.

central database

Central database

All information on your projectors — warranty entitlements, open and closed service tickets and more — is stored in a central place. You can easily access your data and follow up when necessary.


Company-wide overview

With myCinema you can allow various teams across your organization to seamlessly divide the workload among team members in a 24/7 setup. In this way, different team members can follow up on your organization’s cases and orders.

Easy search

Effortlessly navigate myCinema, quickly and easily retrieve the information you need, thanks to the handy search function.

customer care

Direct contact with our team

Have a question or issue you need help with? Simply file a service ticket via the platform or contact our customer service team.

myCinema and myBarco: what’s changed?

Don’t worry, you can still find product manuals, software upgrades and technical documentation on myBarco.

All service portal functionalities mentioned above have been moved to myCinema. By improving the communication lines we provide you with even better service than before.

Create your personal myCinema account here.