Our help desk

Your business in focus

You don’t need to wait to tell us that there’s a problem. Thanks to advanced projector monitoring technology, we’ll know about any issue that might arise before they affect your screenings. Our dedicated local support centers and online support desk will coordinate the solution, so you can focus on what’s important.

Our support center offers

• Immediate connection to the Cinionic network operations center
• Remote troubleshooting
• Ordering and fulfillment of spare parts
• Coordination with on-site technicians
• Remote software updates for the smoothest operational experience and access to the latest enhancements
• Real-time monitoring of your equipment for continual health assessments of your systems
• Proactive alerts to catch issues before they happen